Shipping policy

At VONVON, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below to understand how we handle your purchases.

Processing Time

• All orders are processed within 2-7 business days. Orders are not processed or shipped on weekends or holidays.
• In cases of high order volumes, there may be delays in processing, but you will be notified via email if this occurs.

Shipping Rates & Delivery Times

We offer the following shipping options:

• Standard Shipping (5-10 business days): Flat rate of ₹70 (Free for orders over ₹X)
• Express Shipping (2-5 business days): Flat rate of ₹150

Please note: Delivery times are estimates and start after the order has been processed and shipped.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this to monitor your package’s journey.

Shipping Delays

While we strive to deliver orders on time, shipping delays due to external factors (e.g., customs clearance, postal service issues, or weather conditions) may occur. In such cases, we appreciate your patience and understanding.

Lost or Stolen Packages

Vonvon is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure your delivery location is secure.

Questions?

If you have any questions or need assistance, please contact our support team at vonvoninfo@gmail.com